We wish to draw our customers attention to the following….
Our engineers exercise the utmost care and due diligence during all work performed on a customers computer equipment.
Due to the fragile and sometimes unstable nature of computer equipment, problems can arise with that equipment which might appear to be a result of that work being carried out but which in fact are not caused by negligence, lack of diligence or lack of care. These problems are more common on older systems but are not exclusive to older systems.
Whilst we will do our best to help overcome those problems, it should be recognized that as such problems are not necessarily due to any fault of ours, we can accept no liability for any problems which arise as a consequence of said work being carried out on said equipment.
We reserve the right to levy a fee for any further work carried out as a consequence of our initial upgrade or repair to the said equipment.
Westbrook Computers Ltd reserves the right to dispose of any computer equipment or belongings left with us after a two week written notification.
Although we attempt to backup any important data that maybe required, it is the sole responsibility of our customers to ensure any data is backed up and we cannot be held responsible for any data lost during the repair process.
We reserve the right to charge a diagnosis fee if items are diagnosed by us and the repair isn't carried out by us. If repair is carried out by us the diagnosis fee will not be charged.